Certified Resilience Coach

Caroline Haines

Industry Focus

All Industries plus the general public

Location

Sydney, Australia

Available For

Personal Coaching & Group Coaching, In-person & Online (Video Call)

Program Instructor Location Date Reg Close Format Register
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CReC
RFA Instructor
PR6 Toolkit
CReW Partner
HART Instructor
RFAST Presenter
PRE Instructor

Instructor Bio

Delivering to the World!

Caroline began presenting training programs internationally at the remarkable age of 14—bringing over 40 years of experience to her work today. She is proud to offer the entire Resilience Suite not only across NSW, but globally.

Having lived and worked in six countries and holding four passports, Caroline brings a uniquely broad and culturally informed perspective. She has worked with people from all walks of life in Australia and overseas, across a wide range of roles—including EMS—and with clients experiencing mental and/or physical health challenges. Caroline has supported individuals across the lifespan, from young children to seniors, and her Working With Children Check is current.

This depth of real-world experience, combined with her degree in Social Anthropology, has made Caroline highly sought-after as both a facilitator and a keynote speaker at conferences.

Caroline has been delivering Mental Health First Aid (Australia) courses for over 10 years, has trained thousands of participants, and is a Principal Master Instructor. She is deeply committed to breaking down stigma and discrimination, and also delivers the one-day Accidental Counsellor course—equipping participants with practical skills to support someone who is struggling, facing relationship challenges, or finding life difficult. This course strongly complements resilience training.

In addition, Caroline holds:

SIRA Return to Work Coordinator qualification
Certificate IV in Training and Assessment (including LLN)
CHCDFV001 – Recognise and respond appropriately to domestic and family violence
Motivational Interviewing certification
Occupational First Aider
Working With Children Check
White Card

Currently completing Certificate IV in Work Health & Safety

Caroline delivers courses worldwide, both in person and via online formats.

CONTACT INSTRUCTOR

Services

Caroline Haines is qualified to deliver:

CReC

Certified Resilience Coach (CReC)

Resilience assessment and coaching services available which can range from coaching individuals, through to groups and training throughout larger businesses.

RFA Instructor

Resilience First Aid (RFA) Instructor

Available to host Resilience First Aid Certification workshops, a 2-day Accredited program teaching valuable strength-based language skills.
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PR6 Toolkit

PR6 Toolkit Coaching

High quality resilience training available across the 6 Domains of Resilience, ranging from short workshops to full interactive days for each resilience domain.

CReW Partner

Certified Resilient Workplace (CReW) Implementation Partner

Available to help your organisation attain and maintain Certified Resilient Workplace status, displaying your commitment to proactive mental health.
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HART Instructor

High Adversity Resilience Training (HART) Instructor

Advanced and Accredited resilience culture training for emergency services, defence, healthcare, and others facing extreme stress.
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RFAST Presenter

Resilience First Aid Starter Training

RFAST is a 2-hour Connected Resilience training course to build mental wellness in groups and individuals, including psychosocial hazard awareness.
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PRE Instructor

Personal Resilience Essentials (PRE) Instructor

PRE is a 4-hour launchpad for resilience, starting with a detailed assessment measuring 6 domains and 24 skills, providing a strong foundation for growth.
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JSECC Certified

JSECC Certified

JSECC is an all-in-one work survey to measure job satisfaction, engagement, co-worker connection, and assess psychosocial hazards using the PURE framework.
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